Refund policy

Refund & Returns Policy

At Platform Racing, we stand behind the quality of our products and aim to ensure every customer is satisfied with their purchase.

Returns

We accept returns within 14 days of delivery, provided that:

  • The item is unused and uninstalled
  • The item is in its original condition and packaging

Returns will not be accepted for items that have been installed, modified, or damaged during installation.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method.

Faulty or Incorrect Items

If your item arrives:

  • Damaged
  • Faulty
  • Incorrect

We will offer a replacement or full refund, including any reasonable return shipping costs.

Please contact us within 7 days of receiving your order with photos of the issue.

Non-Returnable Situations

We do not accept returns for:

  • Change of mind after installation
  • Incorrect installation or misuse
  • Normal wear and tear

Compatibility

Please ensure compatibility with your wheel before purchasing.

This product is designed for:

  • Logitech G29
  • Logitech G920
  • Logitech G923

Disclaimer

Platform Racing products are aftermarket modifications and are not affiliated with or endorsed by Logitech.

Contact

For any return or refund requests, please contact:

info@platformracing.nz